Addressing Advanced Issues in Supervision: Resistance, Impairment, and Psychological Stress Virtual Training

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Addressing Advanced Issues in Supervision: Resistance, Impairment, and Psychological Stress virtual training presented by Toni Tollerud, Ph.D., LCPC, NCC, NCS, ACS. Tuesday, February 16, 2021, from 9:00 am to 4:00 pm. Free: 6 CEUs for LCPC/LPC and LCSW/LSW. Register Now!


Sometimes the supervisory relationship does not go smoothly. Supervisors must be prepared to go beyond basic supervisory skills to address difficult situations when they arise and challenge their role. This workshop will focus on advanced skills needed by supervisors regarding difficult supervisees and the issues they bring to supervision.  First, it will explore prevention strategies supervisors can use to avoid difficult situations before they develop. Further, it will identify typical problems encountered in the supervisory relationship and recommend strategies supervisors can use to address these concerns. Issues include anxiety, resistance, conflict, incompetency, impairment, psychological stress, and transference/countertransference. Handouts will be provided.

Learning Objectives:

As a result of participating in this workshop, professionals will:

  1. Learn important prevention strategies needed at the onset in supervision to clarify expectations and reduce opportunities for difficult situations to surface
  2. Consider steps in role induction with supervisees
  3. Review a model for due process in supervision
  4. Consider the ethical implications of working with difficult clients
  5. Define and indicate ways to identify impairment
  6. Review strategies to address difficult supervisee behaviors when they arise
  7. Consider the impact of resistance in supervision
  8. Define a model for dealing with psychological stress and strategies to help supervisees through it

Review the impact of possible transference and countertransference in supervision


Dr. Toni R. Tollerud is a professor in the Department of Counseling, Adult and Higher Education at Northern Illinois University. She received a Presidential Teaching Professorship Award in 2008. In her 25 years at NIU, she has coordinated and served as Director of Internship and the School Counseling Program. She is an accomplished counselor educator and consults all over the state on issues related to supervision, career development, and school counseling.